Terms and Conditions

These Terms and Conditions (Terms) apply to all Users of this Website. We may modify and update these Terms at any time, without notice. You need to ensure you review the Terms from time to time. In using or accessing our Website and Courses, you agree to be bound by these Terms as well as any and all general terms and conditions posted on our Website from time to time.

DEFINITIONS

Content means any and all material, links, words and images on the Website including but not limited to any Courses, information, advertisements, and other services provided by us on the Website.

Course means any TEFL (Teaching English as a Foreign Language) or other digital course provided by us on or through the Website from time to time.

Fee means the fee for any Course including any extension fee.

We, Our and Us means TeachMe TEFL Pty Ltd (ACN 636 778 759)  including its employees, contractors and affiliates.

Website means www.teachmetefl.com.au or teachmetefl.com.

You, Your and User means anyone using our Website or accessing any of our Courses.

REGISTRATION

You must register online and pay the Fee in advance in order to enrol in a Course.

You must provide all required information and details to complete the registration process. For details on how we keep your information, please see our Privacy Policy.

We reserve the right to reject your application to enrol or re-enrol in a Course for any reason in our sole discretion, including if a Course is full or if you do not provide current, complete or accurate details in the registration or enrolment process. If we reject your application to enrol, we will endeavour to notify you of that rejection within a reasonable time and return your payment in full.

We reserve the right to withdraw and cancel an offered Course at any time and for any reason. If we withdraw and cancel any Course, we will endeavour to notify you of the cancellation within a reasonable time and either offer you a credit note or, at your request, return your payment in full.

FEES

Full payment of the Fee is required at the time of enrolment.

All Fees are as advertised on our Website or as otherwise notified by us to you.

Access to a Course will be made available when full payment of the Fee has been received.

Payment may be made by PayPal, credit card, bank transfer or any other method made available by us at the time of enrolment.

We may vary the Fees for our Courses from time to time without notice. Subject to these Terms, we will not increase the amount payable by you for a Course once you have accepted your application.

PREREQUISITES

You must satisfy any prerequisites we may require for a Course before you may enrol or re-enrol in the Course. Prerequisites include minimum English language requirements.

We may require you to provide information or otherwise demonstrate that you meet the prerequisites for a Course before you may enrol or re-enrol in a Course.

RE-ENROLMENT

We do not guarantee that any one individual may pass all Courses as it is up to the you to manage your progress. If you fail to pass a Course, you may apply to re-enrol in the Course.

You must comply with all prerequisites before you may re-enrol in a Course.

We may at our sole discretion offer you a discount on the Fee for re-enrolling in a Course.

COMPLETION OF COURSES AND EXTENSIONS

All Courses must be completed within 180 days commencing from the date of enrolment. Access to the Course will expire at the end of that period.

You may apply for an extension of time to complete the Course, which is dependant on your circumstance, availability and subject to our sole discretion as well as requiring payment of an extension Fee.

Please contact us if you wish to discuss applying for an extension.

To complete a Course, you must successfully achieve your assessment level and other requirements we specify for the Course.

Enrolling in a Course does not automatically guarantee that you will pass the Course. We reserve the right to fail you if you do not meet the assessment criteria or other requirements of a Course.

CANCELLATION, REFUND AND TERMINATION

You are solely responsible for cancelling your enrolment by notifying us in writing at info[at]teachmetefl.com.au.

If you cancel your enrolment within five business days of enrolment and request a refund in writing, we will provide a partial refund equivalent to 50% of the Course Fee.

No refund will be provided for cancellations more than five business days after enrolment.

We will at all times abide by the Australian Consumer Law (ACL) in relation to any refunds, returns and replacements. Please contact us to discuss at any time.

We have the right to terminate your registration and enrolment for any reason, at any time for breach of these Terms. You agree that we may, in our sole discretion, terminate or suspend your access to the Website with or without notice and for any reason, including, without limitation, breach of these Terms. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your relationship and may be referred to the appropriate law enforcement authorities.

Upon such termination, regardless of the reasons, your right to use the Website immediately ceases and you acknowledge and agree we may immediately deactivate or delete your account and all related information and files. We may also bar you from any further access to our Website. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.

We are not required to provide any refund or part thereof to you for such termination of your registration or enrolment. Any refund may be determined in our sole discretion.

GENERAL USER AGREEMENT

To be eligible to enrol in our Courses, you acknowledge and agree to the following:

• You will not share your password or login details with any other person and you will keep your contact, payment and other information updated;
• You warrant that all information you provide is true, correct, up-to-date and accurate;
• You will not transfer, sublicense or grant access to any of our Courses to any other person, company or business except as agreed in these Terms;

• You will not transmit any viruses, malware, worms, etc. of any kind and that you will not upload, post, host or transmit unsolicited material or messages to the Website; and

• We must receive your payment prior to you receiving and accessing our Courses. If we do not receive your payment, we may suspend or terminate your enrolment and access to the Courses.

DELIVERY

Upon enrolment and payment of the Fee, our Courses will be delivered to you immediately. You need to ensure that you have the appropriate technical software, hardware and internet connection to access our Courses.

As we are an online business, our primary means of communication is via the email address you provide to us. We will not be responsible for any missed communication or delivery due to the email address being incorrect. Please ensure that you have provided your correct and accurate email address to receive our communications and Courses.

If you cannot access a Course or receive our communications, or they appear to be delayed, please check your email address provided to ensure it is correct and also your Spam folder in the event you have not added us to your address book. Otherwise please contact us at support[at]teachmetefl.com.au so we may try to assist.

DISCLAIMER

All Content on our Website is for educational purposes only, is general in nature only, and is not in any way to be construed as professional or personal advice.

We do not warrant or make any representations regarding the use or the result of the use of any Content on our Website, including as to their completeness, correctness, suitability, accuracy, reliability, or otherwise. You should, before you act or use any of the Content, consider the appropriateness of the information having regard to your own personal needs.

You are solely responsible for your own progress and completion of our Courses. We cannot and do not guarantee any particular result, outcome or job as a result of your enrolment in or completion of any Course.

WEBSITE SERVICES

We make no warranty that our Website or Courses will meet your requirements or be available on an uninterrupted, secure or error-free basis. We will use our best endeavours to ensure that the Website and Courses are always available and virus-free but from time-to-time, and in some instances, this may not be the case as it may be out of our immediate control. We will endeavour to notify you if the Website or Courses become unavailable for any lengthy or unusual time period.

You agree and acknowledge that the Website uses third-party vendors and hosting partners to provide the necessary software, hardware, service and storage.

We may use cookies when you visit our Website as a part of our interaction with your internet browser. We use cookies to provide you with a better and more customised service and a more effective website. We do not collect personally identifiable information about you from cookies. You can choose if and how a cookie will be accepted by configuring your preferences in your browser.

LIABILITY AND INDEMNITY

Our liability to you is governed solely by the Australian Consumer Law and these Terms. We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights and we expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose.

When your Statutory Rights apply, to the extent possible, our liability in respect of any claim is limited to, at our option:

• The supply of any services again or replacement of goods again; or
• The repair of goods; or
• The refund for the services or goods.

You agree that we are not liable for any direct, indirect, consequential or incidental loss or damage which may result from your use of our Websites or Courses. This damage includes, but is not limited to any personal injury, death or property damage.

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

You agree to indemnify us against all loss and/or damages whether direct or indirect resulting from your reliance on any Content including your breach of our Terms, any third party claims resulting directly or indirectly from your use of our Website or Courses, and any activity you may engage in through any use of our Website or Courses.

LINKS TO OTHER WEBSITES

We may from time to time provide on our Website links to other websites, or advertisements and information provided by other websites or third parties. Such links, advertisements and information are provided for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or an arrangement between us and the owners of those websites or third parties. We take no responsibility for any of the content found on the linked websites or provided by third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of ours. We expressly exclude and do not permit you to use or access our Website, to download any documents or information from the Website or obtain any such documents or information through a third party. If you breach this term then we will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. We reserve the right to exclude and deny any person access to our Website or Courses in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

All custom graphics, icons, logos and service names are registered trademarks, copyright, trade or service marks of ours.

All other trademarks or service marks within this website are the property of their respective owners. Nothing in these Terms grants you any right to use any trademark, service mark, logo, and/or our name or anything you access through our Website or Courses.

You agree and acknowledge that we retain all right, title and interest in the Website and Courses, including but not limited to the intellectual property rights contained or embodied within the Courses. You are not permitted to copy, modify, share, distribute or otherwise use the Courses and any content on or obtained through our Website other than for your own personal use.

You are solely responsible for obtaining written permission before re-using any copyrighted material that is available on this Website. Any unauthorised use of the materials appearing on this Website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Upon acceptance of these Terms and payment of the Fee, we hereby grant you a non-exclusive, non-transferable, limited license to access our Website and the enrolled Course for the period of the enrolment.

Our Content may only be used for individual, non-commercial use.

JURISDICTION

This agreement and this Website are subject to the laws of NSW and Australia. If there is a dispute between you and us that results in litigation then you must submit to the exclusive jurisdiction of the courts of NSW and Australia.